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Help & Support Center

Find instant answers to your custom printing questions, order tracking, bulk quotes, artwork guidelines, and delivery options across Pakistan.

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Ordering & Customization

Custom shirt design tool, vector file uploads, sizing, and order placement.

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Shipping & Delivery

Delivery times in Pakistan, TCS/Leopard courier tracking, express shipping.

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Print Quality & Proofs

Screen printing, DTF, sublimation, digital proof approvals, color matching.

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Payments & Invoicing

Cash on Delivery (COD), JazzCash, EasyPaisa, Bank Transfer, bulk deposits.

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Returns & Guarantee

7-day print replacement guarantee, size exchange policy, defect claims.

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Corporate & Bulk Quotes

B2B bulk discounts, corporate NDAs, GST invoices, custom sample kits.

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Frequently Asked Questions

Find answers to common questions about print orders, delivery, and guarantees.

You can design online using our Custom Design tool by uploading your logo or artwork. Alternatively, select any pre-made product from our Shop, choose your size and color, and upload your print artwork during checkout.
Standard retail orders are produced and dispatched in 3-5 working days. Delivery to major cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad) takes 24-48 hours via TCS/Leopard. Remote regions take 3-5 working days.
Yes! For all custom artwork uploads and bulk orders, our graphics team sends a high-resolution 2D digital print proof via WhatsApp or Email for your written approval before mass production begins.
We accept Cash on Delivery (COD) across Pakistan, Online Bank Transfer, JazzCash, and EasyPaisa. For bulk orders over 50 items, a 50% advance deposit is required upon proof approval.
We offer a 100% 7-Day Replacement Guarantee! If your items arrive with a printing error, defective fabric, or wrong size relative to approved specifications, contact us with photos and we will reprint free of charge.
Yes, we offer tiered bulk pricing starting from 10 items up to 5,000+ pieces. We also provide official NTN/GST invoices, custom sample kits, and Non-Disclosure Agreements (NDAs) for corporate brands.
For maximum print sharpness, upload high-resolution PNG (transparent background), PDF, AI (Adobe Illustrator), or EPS vector files with a minimum resolution of 300 DPI.
Screen Printing is ideal for vibrant solid color bulk orders. Direct-to-Film (DTF) provides full-color photographic detail on 100% cotton garments. Sublimation delivers permanent, breathable prints on polyester sports jerseys.
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Still need assistance with your print order?

Our dedicated print specialists are available on WhatsApp, Phone, and Email to help you with design mockups, bulk quotes, and order tracking.